E-Commerce Manager
Location: Chicago USA
This position will lead the development and operation of Wilson's North American B2C E-Commerce
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty and responsibility effectively:
- Oversee the creation of Wilson's E-Commerce capability by developing the consumer online shopping experience, maximizing traffic and conversion rates while integrating into the Amer global E-Commerce platform
- Lead E-Commerce based projects: highlight, prioritize and champion web system, software and hardware enhancements; work with IT and global web teams in the implementation and modification of enterprise system integration; monitor and report on web site traffic usage and performance in order to identify areas of success and areas requiring improvement
- Define and communicate project milestones, service level agreements, and resource allocation to executive team, department leads, support staff and end users
- Working with the Marketing and Business Directors you will drive product range, pricing and promotions. Implement and manage consumer acquisition, SEM and display campaigns
- Define & manage day-to-day operations of Wilson E-Commerce and work with Amer Sports Global E-Commerce to deliver operational excellence
- Manage all E-Commerce third party providers. Develop SLA's and report on activities
- Propose, implement and track key indicators for Marketing, Merchandising, Inventory and Financial performance.
Education/Experience
- Bachelors Degree preferably in Business Management or Marketing.
- Ability to effectively navigate and manage a merchandising & marketing team in a global matrixed organization
- 3 - 7 years of experience with Retail E-Commerce, Marketing and/or Merchandising
- In depth knowledge of E-Commerce web sales & marketing techniques, order fulfillment strategies along with market research and analysis practices
- Expertise in leading an E-Commerce business; front office development, marketing, product assortment, mix analysis and pricing strategies
- Proven project leadership from inception to implementation
Qualifications, Skills & Abilities
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Graphic and web design principles and a good understanding of current web technologies and database functionalities (SQL)
- Knowledge of Adobe Photoshop, Illustrator, Flash and associated design software
- Knowledge in Microsoft Word, Excel, PowerPoint
- Capacity to drive complexity of multi-brands, multi-countries, multi-channels
- Ability to identify and forecast opportunities and emerging trends
- Solid attention to detail with strong organization and project management skills
- Strong communication skills to effectively present information, respond to questions and work with the cross-functional teams
- Proven ability to work under pressure, prioritize and meet multiple deadlines
- Willingness to create and drive change (entrepreneurial spirit)
EEO - M/F/D/V