Tennis Racket Limited One (1) Year Warranty
Wilson racquets represent excellent engineering, quality and workmanship and are designed to provide the user with outstanding performance, value and durability. The "life" of a racquet will vary according to the playing habits of the individual user. Wilson Racquet Sports ("Wilson") warrants the frame of their racquets to be free from any defect in workmanship or materials arising from normal play for a period of one (1) year from date of purchase by the consumer.
If a racquet is returned with proper proof of purchase and is found to be defective, Wilson will, solely at its discretion, provide repair or replacement for the product. Any racquet, which shows signs of abuse or alteration by anyone other than Wilson, will invalidate this warranty.
NOTE: Proofs of purchase from auction sites such as eBay, eBid, Overstock, etc. will not be accepted as this warranty does not apply to rackets purchased from auction sites.
This warranty does not apply to racquet damage caused by:
c. Improper string tension or techniques
d. Unauthorized repairs
e. Normal wear
This warranty provides for replacement or repair of racket frames, grommets and bumpers only. Wilson Racquet Sports is not required to replace strings, racket covers or bags, grips or overgrips.
The liability of Wilson under any implied warranty shall be limited to the one (1) year period immediately following the purchase of the original frame and the liability of Wilson under this warranty shall be limited exclusively to the repair or replacement of a defective frame as provided herein. Wilson shall in no event be liable for any incidental or consequential damage which may arise from the use of this product. This warranty is given in lieu of all other warranties, express or implied, including without limitation, implied warranties of merchantability and fittness for a particular purpose. This warranty gives you specific legal rights, and you may have other rights, which vary, from state to state. Some states do not allow limitations on how long warranty lasts, so the above limitation may not apply to you.
For additional information regarding our warranty policy, please contact our Racket Sports Customer Service Department at 1-800-272-6060.
Racquet Warranty Return Instructions
Warranted product should be returned to Wilson by the authorized dealer for review by following the instructions below.
Wilson Sporting Goods
Attn: Return Goods
320 Aldi Blvd
Mt. Juliet TN, 37122
Please send racquet (tennis & racquetball) without headcover but with strings. All products should be sent via FedEx Ground, FedEx, or UPS in case it needs to be traced. Include your return address, a short note of explanation and include a photocopy of the sales receipt as originals will not be returned. Shipping costs and insurance to Wilson are your responsibility. Wilson will pay to ship anything back to you. Wilson Racquet Sports will inspect the returned product and take the appropriate action with 10-15 business days of receipt of the product.