Introducing Wilson X
The Ball & App That Tracks Makes & Misses
Becoming your team’s go-to shooter takes hard work. And now that hard work works smarter with the Wilson X Connected basketball – the ball & app that track your field goal accuracy, range, and train you to shoot at game speed.
4 training games. Because Clutch Doesn’t Just Happen.
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Frequently asked questions
How do I connect my ball to my phone for the first time?
Make sure your Bluetooth is on. Then open the Wilson X app. It will guide you through the connection process by telling you to spin the ball aggressively 10 feet in the air and selecting your ball from the available ball list. After a successful connection, a red basketball icon will appear on your screen.
What if my ball won't connect with the app?
First, make sure your phone's Bluetooth is switched on. Next, check to see if the Wilson X app is open. Then aggressively spin the ball high into the air. It may help to put your phone down, so you have both hands free to spin your ball. If the ball doesn’t connect on your first re-try, close out of the app, re-launch and repeat. If the problem continues, contact our Wilson product experts at 1-800-874-5930.
What kind of hoop works best with Wilson X?
For the best shot tracking results, the ideal hoop is an indoor or outdoor 10-foot regulation goal with a long, tight net and rigid backboard and rim. Less than regulation hoops will result in slightly lower shot tracking accuracy.
Why doesn’t the Wilson X track layups, dunks or other shots less than 7 feet?
The Connected Basketball is a shooter’s ball and is designed specifically to help players improve their short, mid-range and long-range shooting.
Can I play outside and inside?
You sure can. The Connected Basketball works on any regulation 10-foot hoop with a net, so you can work on becoming your team’s go-to player virtually anywhere.
Will I need to reconnect my Wilson X ball every time I use it?
Yes. The first time you use the ball, you’ll need to connect it with your phone, so it recognizes it. After that, you’ll reconnect it to “wake it” from hibernation mode, which the ball employs to save power between shooting sessions.
Can I play Wilson X in a team game?
The Connected Basketball is game-ready, but is designed to track a single player’s shots when connected to the Wilson X app. To keep your personal shot data from mixing in with other shooters’, it’s recommended to use the ball and app during solo training sessions only.
Can I play without the sound?
Absolutely. Just go to the settings tab and turn off the sound option. And if you want to listen to your music while you’re shooting to really get in rhythm, that’s also an option.
Can I correct the app if it misreads my make/miss?
Not right now but that’s in the works for a future app update.
Why isn’t the ball tracking my shot?
Make sure your phone’s Bluetooth is switched on and your ball is connected to your phone before taking a shot. Also, Wilson X is designed to track standard shots with proper rotation and arc – trick shots, passes and dribbles aren’t tracked. If your shots still aren’t registering, close out the app and restart. If the problem continues, call our Wilson product experts at 1-800-874-5930.
Will the product work with Bluetooth headphones or speakers?
Yes, but we recommend wired headphones and speakers because the basketball is connected to the phone via Bluetooth. Connecting additional Bluetooth devices may cause connection delays between your ball and your phone.
What sizes does the ball come in?
The ball comes in Official Size 29.5 (Size 7) and Intermediate Size 28.5 (Size 6).
Does the Wilson X have any attachments?
Wilson X has no attachments, making it a true game-changer. All you need to raise your game is the Wilson X Connected Basketball, the Wilson X app and a regulation hoop with a net.
Will I be able to tell if there’s a sensor in the ball?
Nope. Thanks to the rigorous development process, the Connected Basketball is designed to play at the same standard as any Wilson game ball.
Do I need to charge my Wilson X Connected Basketball?
There’s no charging necessary. The Connected Basketball comes with a non-rechargeable battery that’s good for measuring about 100,000 shots. That’s 300 connected shots a day, 5 days a week for a whole year. Think you can put up that many?
How long will the battery last?
The Wilson X basketball’s battery life is approximately 100,000 shots at a steady rate of shooting under normal conditions. You can check the shot counter on the stats page in your profile to see how many you’ve taken so far.
How do I take care of my Wilson X basketball?
The Wilson X basketball’s sensor is protected within the ball, but you should still treat it like any electronic device. Store your ball in a dry place away from excessive heat or cold.
Do I have to download the Wilson X app?
Yes, the Wilson X Basketball tracks makes and misses by connecting to the Wilson X basketball app on your phone, so you’ll need to download the app to take advantage of Make / Miss Technology™.
Where do I download the app?
How much does the app cost?
It’s free. Swish.
Does the Wilson X app work on both iOS and Android?
Can I play with the ball without the app?
Yes, but to preserve the ball’s battery life, it’s recommended you only play with the ball when connected to the Wilson X app.
Do I need an internet connection to use the ball?
No, the Bluetooth connection on your phone is all you need to connect to your ball and track your shot. Your shooting data is stored on your phone and uploaded anytime you’re connected to the Internet or your cellular network.
Will my Wilson X app use a lot of data?
While the amount of data used varies by how much you play, the Wilson X app is designed to exchange minimal data between the app and the cloud. If you’d like to limit your data usage even more, you can always activate airplane mode after you’ve logged in.
Where do I create a Wilson X user profile/account?
When you open the Wilson X app, it will take you through the process to create an account and user profile. Just make sure you’re connected to the Internet to create them.
How do I create a Wilson X account if I’m not 13 years old?
If you’re under 13 years old, then your parent or guardian must create an account for you using their email address.
What happens to my account information if I switch to a new phone or device?
It stays the same. Just download the Wilson X app again and sign into your account from your new phone or device.
Can a ball be used with multiple accounts?
Yes. The ball can be used by different players and connected to different devices, but can only connect to one device and one account at a time.
Can I sign onto my account from somebody else’s phone?
Sure. As long as they have the app and are logged out of it, you can sign into your account. These shots will count towards your account’s lifetime statistics.
Why do I have to create an account/user profile?
Creating a user profile allows the cloud to keep track of your shooting data in real-time and back it up for recovery. It also allows tracking of your lifetime statistics and achievements.
How do you use my email address?
Wilson never shares your email info and will only send you tips, challenges and offers from Wilson X and other Wilson products. You can opt-out of these communications at any time.
Who do I contact if I can’t get my ball to work?
Contact our Wilson product experts at 1-800-874-5930.