Terms of Sale

TERMS AND CONDITIONS OF SALE ("TERMS AND CONDITIONS")

Version 2024-5; published and effective as of May, 2024

These Terms and Conditions set out the terms and conditions for sales made between any natural person wishing to make a purchase of WILSON products ("Products") on https://www.wilson.com/en-gb website(s) ("Online Store") and Amer Sports UK LTD, a company of UK nationality, with registration number 02757365 in Camberley, with registered offices at 3rd Floor, Building 2, Meadows Business Park Station Approach in Camberley, GU17 9AB (collectively ""WILSON", "we" or "us" as the context requires).

1.APPLICABILITY

These Terms and Conditions apply only to purchases made from the Online Shop. Wilson may revise these Terms of Sale without notice by posting revised Terms of Sale on its Platform. The Terms of Sale posted on the Platform at the time you place your order on the Platform will govern that purchase. Please read these terms carefully and check that the details of your order are complete and accurate before submitting your order.

With regard to your purchases on the Platform, we will communicate electronically by sending email or posting electronically. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing. Please note that these Terms of Sale give you specific rights, and you may have other rights, which vary from jurisdiction to jurisdiction.

Information contained in Wilson's advertising, brochures or other written materials, on Wilson web sites or given to you, is for information only and not an offer by Wilson to supply any Products.

BY PLACING AN ORDER FOR PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS OF SALE.

Additional terms and conditions are required to be accepted for Employee or other Hookup purchase programs.

2.PLACING AN ORDER

Please note that we only deliver the Products within the United Kingdom.

To place an order on the Platform, you must:

Be of legal age in your jurisdiction and a consumer – not a reseller;

Provide your name and address, phone number, email address, payment details and other required information;

Provide a delivery address in the United Kingdom (Note – Wilson is unable to deliver to certain addresses); and,

Be the owner or authorized user of a valid debit/credit card or other method of payment accepted by Wilson.

You may place an order by clicking on the "Add to cart" button and proceeding to the checkout page.

If you choose to create a Wilson account you will also create a personal user identification (your username) and password. Keep your password protected at all times and do not disclose it to anyone else as you are personally responsible for each purchase made using your user identification and password. All information collected shall be subject to Wilson's Privacy Policy.

The Platform is intended solely for Wilson to sell the Products direct to end consumers, and therefore purchase of Products for resale is strictly prohibited. Purchase for resale means the purchase of Products by someone who resells, or intends to resell, the Products to others (consumers, businesses or any third party). If Wilson believes you are involved in purchase for resale, Wilson reserves the right to take any action against you, including, without limitation, to restrict sales to you, cancel your orders, and/or suspend or close your account.

3.ORDER PROCESSING AND CONTRACT FORMATION

You agree that your order is an offer to buy the Products listed in your order under these Terms of Sale. All orders must be accepted by Wilson. When you submit an order on the Platform, we will send you an email acknowledging receipt of your order. Acceptance of your order and the formation of the contract between Wilson and you containing these Terms of Sale (“Contract”) will not take place until we have shipped the Products to you – we will send you an email confirming the Products have been shipped.

Fulfillment of all orders on the Platform is subject to availability. We explicitly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by written notice to you in the following situations, without being liable for any damage or costs other than repayment of any amount received from you in relation to the Contract that we cancelled:

If you would like to cancel an order, please contact Wilson customer service by submitting a Contact Us form. Wilson cannot guarantee cancellation requests for all orders. In the event Wilson is unable to cancel your order, you may be able to return an item for a full refund. For more information about returning items, please refer to Wilson’s Return Policy. For cancellation of custom orders, please refer to the “Custom Products Terms” section below.

4.PRICES, SHIPPING AND HANDLING, CHARGES AND TAXES

The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the order receipt and order confirmation emails. Wilson may change prices at any time without notice. Price increases will only apply to orders placed after such changes.

The prices of the Product(s) include VAT or other applicable taxes, but do not include charges for shipping and handling.

The charges for transport, handling and the corresponding VAT or other taxes will be displayed in the Online Shop during order processing and in the email confirmation of your Order.

In the event that certain charges cannot be reasonably calculated prior to the conclusion of the contract, we will inform you of the manner in which the total price will be calculated.

5.PRODUCT AVAILABILITY AND DELIVERY, CIRCUMSTANCES BEYOND REASONABLE CONTROL

Wilson does not guarantee the availability of any Product on the Platform. Wilson reserves the right, without liability or earlier notice, to change, discontinue or stop making or selling any Product.

We will provide you with the information on the latest expected delivery date which will not exceed 30 days unless you specifically agree on a later date.

In case you unreasonably defer delivery or delay the receipt of delivery after we have notified you that we have tried to deliver the ordered items to you, or if you have provided us with an incorrect delivery address which results in an unsuccessful delivery, the delivery package will be returned to us.

Delivery options are defined in checkout and may change. Delivery based on the option selected is not guaranteed. Reimbursement for payment of the express delivery price will occur if the service requested was not delivered on time. If the items remain undelivered and are returned to us undelivered, we consider that you have exercised your right to cancel the contract and when we receive the returned delivery package we will refund you in accordance with our return policy less the reasonable additional costs incurred by Wilson.

Customers desiring to return or refuse delivery will be best serviced by receiving the delivery, initiating a return request by following the return instructions here.

Wilson shall not be held responsible for delay or failure to perform if the delay or failure is caused by any circumstances beyond its reasonable control including but not limited to acts of war or terror, strikes, national or local states of emergency, pandemic, epidemic, failure of transportation facilities, power or utility outages, earthquakes, or other natural disasters (“Events Outside Our Control”).

6. COMPATIBILITY, PRODUCT INFORMATION

When placing your order please ensure that the Products you purchased are compatible for the intended use. Please use the information provided on the Platform as reference when checking compatibility. In the event of a difference between the Platform content and any other Wilson (or non-Wilson) website (or any other source of information) the compatibility of Products as shown on the Platform at the time of purchase will be seen as taking precedence. We encourage you to examine the delivery package and received items within fourteen days after they are delivered to you and check their condition and that the content of the delivery package is complete.

7. PAYMENT

Payment shall be made by a credit, debit card, or other method of payment approved by Wilson. Approved method of payments (including approved credit and debit card types) are listed in the Website. You have to supply your payment details when you place your order. If you use a credit card, your credit card may not be accepted if: (i) the name on the credit card does not match the billing name given or (ii) the billing address given does not match the bank records. Except for custom Products, you will be charged on shipment of the ordered products. We will not supply the items to you until your card issuer has authorized the use of your card for payment of the ordered Products. We recommend that you save and print your order confirmation for your potential future use.

8. RETURN AND REFUND, OTHER OPTIONS

If you have bought Products for your own private use as a consumer and want to exercise your right to cancel the Contract and return the items you have purchased, return the product within thirty (30) calendar days after the date of receipt of the delivery, submit a return request on Wilson.com, and correctly follow the return instructions on the return provided to you by Wilson.

If the Products you have received do not correspond to the ones you have ordered, or if your delivery is incomplete or damaged in transportation, please contact Wilson immediately by submitting a Contact Us form.

To initiate a return of Products purchased with a Wilson.com account, you will need to log in to your wilson.com account. Once logged in, select “RETURNS” from the left menu. in the Start a Return Section, select “Return Items.” You will then be able to select your order and follow the steps to submit your return for eligible Products. On the final return confirmation page, you will be able to print your return shipping label and send the item(s) back to us.

If you placed your order as a guest, you can initiate your return through the Guest Checkout Return Form. You will need to enter your order number and email address used to place the order.

Once we have received the return and our team has verified it meets our return guidelines, your refund will be processed back to your original form of payment within 3-5 business days.

You must include all accessories, user manuals and any free gifts that came in the same package.

Where a Product has been purchased as a part of a bundle of multiple Products, all multiple Products within that bundle must be returned.

Please treat the Products with care and return them in the condition that they were delivered to you.

Please use, if possible, the original delivery package or pack the Products securely and print out and place the return label on the outside of the packing used for shipping.

Replacement or refund can only be processed once we have received all the Products to be returned.

If you return Products: 1) that you are not entitled to return, 2) that are not in their original condition, 3) that are without proper or missing packaging, 4) with items missing from the return delivery, 5) without following our return instructions, or 6) without exercising reasonable care when taking care of and returning such Products, we reserve the right either to reject your return and decline to refund or to deduct from those payments to be refunded to you reasonable repair or other similar direct costs that we have incurred, subject to applicable law.

If your return has been accepted, we will refund you the price you have actually paid for the items less any applicable shipping costs (as per the above) by crediting the account used to place the order thirty (30) calendar days after the date of receipt of the delivery.

Please note that Wilson will only process returns and refunds for items bought on the Platform.

9. LIMITED WARRANTY

Wilson provides a limited warranty on certain Products. Limited warranties may be found at the link below:

Wilson Limited Warranty: https://www.wilson.com/en-gb/contact#warranty

10. PERSONAL DATA

The Privacy Policy available on our website and other additional provisions contained in these Terms and Conditions govern the use of your personal data. Purchasing Product(s) from the Online Store requires you to agree to the privacy policy and the processing of your personal data as described in such Privacy Policy.

We will take reasonable care to keep information relating to your order and payment information, however we will not be liable for any damage and/or harm you may suffer in the event that third parties make unauthorized access to any of the data you have provided when accessing or ordering from the Website.

11. OUR LIABILITY

These Terms of Sale set out the full extent of our obligations and liabilities in respect of the sale of our Products.

Except for the express limited warranty for the Product purchased (if any) and as prohibited by applicable local law, Wilson disclaims any implied warranty, including the warranty of merchantability or the warranty of fitness for a particular purpose. Wilson further disclaims any implied or express warranty of, and assumes no responsibility for, defects in workmanship caused by third parties who are not acting on Wilson’s behalf or modifications made to the Products by anyone other than Wilson or those authorized by Wilson, except as prohibited by applicable local law. Wilson further disclaims all liability and damages of any kind related to use of Products in any manner which is not consistent with the Product's intended use, except as prohibited by applicable local law. These Terms of Sale give the consumer specific legal rights; a consumer may have other rights depending upon where he or she lives. Some jurisdictions do not allow the exclusion or limitation of special, incidental or consequential damages, or limitations on how long a warranty lasts, so the above exclusion and limitations may not apply to everyone.

12. GENERAL

The Online Store may only be used for lawful purposes and in a manner permitted by law. You agree to comply with all applicable laws in connection with the Online Store and any transactions conducted on or through the Online Store.

If any provision of these Terms and Conditions shall be held invalid, illegal or unenforceable, such provision shall be enforced to the fullest extent permitted by law, and the validity, legality and enforceability of the remaining provisions shall not in any way be affected or impaired.

In connection with purchases in the Online Store, will be communicated electronically by sending an email or other electronic publication.

PLEASE NOTE THAT THESE TERMS AND CONDITIONS DO NOT AFFECT (AND SHOULD NOT BE INTERPRETED AS AFFECTING) YOUR STATUTORY RIGHTS WHICH ARE NON-WAIVABLE OR WHICH CANNOT BE LIMITED BY CONTRACT.

13. CUSTOMER SERVICE

Our Customer Service will assist you with any questions regarding orders placed in the Online Store. You can contact us either by email or by phone from Monday to Friday from 9am to 6pm, except public holidays.

By phone: +44 333 150 1116

By email: www.wilson.com/en-gb/contact-us

14. GOVERNING LAW

These Terms of Sale shall be governed and construed in accordance with laws of the United Kingdom.

APPENDIX 1

Sample withdrawal form (If you wish to withdraw from the contract, please fill out this form and send it back to us).

- To Amer Sports UK LTD, 3rd Floor, Building 2, Meadows Business Park Station Approach GU17 9AB

Blackwater, Camberley, United Kindgom, : http://www.wilson.com/en-gb/contact-us

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

Ordered on (*)/received on (*)

Name of the consumer(s)

Address of the consumer(s)

Signature of the consumer(s) (only for notification on paper)

Date

(*) Delete as appropriate.

Last revised: May 6, 2024